Terms & Conditions

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us.As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

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Simply Natural -online, we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number.
When you register with us as an online customer, we may ask for additional information, such as your favorite products. If you use one of our services or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
To improve our Website, we collect non-personal information about how users navigate through the site. We may share this non-personally identifiable information with our affiliates or other outside companies.

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We use the information we collect for various purposes, including · to complete your purchase transactions · to provide the services you request · to keep you informed about the status of your orders · to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you · to notify you of product recalls or provide other information concerning products you have purchased to improve our merchandise selections, customer service, and overall shopping experience. · for marketing purposes of our company such as sending you newsletters or other informational material.

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Service providers: We may provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing e-mails
Business Transitions: We may transfer or share a copy of personal information about you in the event that Simply Natural , or one its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or a prominent notice on our website prior to a change of ownership or control of your personal information if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Simply Natural to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Simply Natural  specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

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While visiting our website, you may link to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web site. They are independent of us, and we have no control over, or responsibility for, their information or activities. You need to make your own independent decisions regarding your interactions or communications with any other Web site.
If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not theSimply Natural  privacy policy. We encourage you to read that policy before submitting any personal information.

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We use your email address to:
· keep you informed about the status of your orders
· notify you of new or additional products, services, and promotions that might be of interest to you
· notify you of product recalls or provide other information concerning products you have purchased.

To make online shopping faster and easier, you may register with us. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using a unique name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

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Just follow the following simple steps and before you know it your purchases will arrive just outside your door.

a. Choose from our Main Menu the Product Category from which you would like to purchase items, or the item directly, and then just click on the Add to Cart button next to or below the item you want to purchase. Your chosen item has already been placed in your Cart. In case that there are variable attributes of a certain product then click on the Choose Options buttons, select your options and then click the Add to Cart button on your right.

b. Then you can continue with your shopping or choose a delivery option, accept the Terms and Conditions and click the "Place Order" button. The login page will then open, if you are not logged-in already, where, if you are already a member of our Online Shop, you must simply submit your username and password; otherwise you can register at this point. New member registration is easy and will only take a few seconds.

c. Before you complete your order you will be able to go to your Account and make any changes you like to your personal information. You will also be able to change your order's content, like delete one or more products from your shopping cart, add more products or increase or decrease the quantity of the selected products as explained in the "Cancellation & Return Policy" Section.

d. Next, you will be redirected to a page where you will choose a Shipping Address and then click the "Place Order" button.

e. You are almost done. You will now perform a final check of your order and click the "Proceed your Payment with PayPal" button. You will be immediately redirected to the secure page of PayPal and after your successful payment, the system will redirect you to our website. You will then receive an email confirmation with your order details and an invoice for your payment. After that, all you have to do is wait for your order to arrive at your doorstep.

Our system will save your order in your Μember Account, where you will be able to review and check your current and old orders as often as you like.

You will be able to place and review your order in both English and Greek language. However, at the payment stage, you will be redirected to the PayPal page which is only available in English.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to Europe only and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please read more by accessing delivery information web page.

In order to purchase products from Simply Natural  you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Simply Natural  retains the right to refuse any request made by you.

When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the products. All prices advertised are subject to changes without notice.

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Whilst we try and ensure that all details, descriptions, and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are inclusive of VAT. Delivery costs may and will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

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Please read our Payment Methods for more information.
At the moment we accept only PAY PAL payments. More information will appear here later.

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments linking to this Web site.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the homepage.

Governing law and jurisdiction

These terms and conditions are to be construed in accordance with the laws of Cyprus and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Cyprus courts.

For more information or complaints please call +357 70009097 or send an email to support@simplynatural.com.cy
You may also use our GENERAL CONTACT form found on the Contact Page.

Click Here read about our Cancellation and Return Policy

Click Here read about our Payment Methods